Thank you for shopping at Tokyo Tee Club! We are dedicated to ensuring the satisfaction of our customers. Please review our return policy below.
If you are not satisfied with the quality of your product, please contact us at support@tokyoteeclub.com within 14 days of receiving your order. Kindly include a photo of the product along with your order details, and we will promptly investigate the issue.
If our quality assurance team validates your claim, we will gladly send you a complimentary replacement as soon as possible. Customer satisfaction is our priority, and we want you to love your purchase.
Each item is eligible for one claim only, meaning a single replacement or refund per item if the issue is confirmed to be a product defect.
If a replacement is not feasible, or if you prefer not to wait for a new order, please let us know when you reach out, and we will issue a refund.
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